Under attack? Reach our incident line.
Tell us what is happening. If it is critical, you get our incident line at once. No sign-up, no waiting.
This is an emergency
For anything else, use Talk to us.
Prefer to answer three questions?
What happens when you call
- A responder answers
- Triage and first-hour guidance
- A named lead is assigned
- Remote containment starts
What to do in the first hour
What to have ready
- Organisation
- Affected systems
- When it started
- Who is on site
- Network diagram
- Contact tree
- Retainer reference
If this page cannot show the number, use the number in your contract if you have a retainer with us, or email [email protected].
Call us now
This needs our incident responders now. Call us now on the number below and quote your reference.
While you call
- Isolate affected systems but do not power off.
- Preserve logs and volatile evidence.
- Change no passwords before speaking to us unless abuse is ongoing.
- Note timings and who observed what.
- Brief the CISO/CEO.
- Do not communicate externally yet.
- Do not pay any ransom.
Quote reference when we answer.
This line is for active incidents only. Please do not share the number.
If you think your email or network is compromised, call from a mobile phone on mobile data, not from the office network.
What to have ready:
- Organisation
- Affected systems
- When it started
- Who is on site
- Network diagram
- Contact tree
- Retainer reference
If the line is busy, call again.
Thank you. This does not sound like an attack in progress. Use Talk to us and a named lead replies. If it becomes urgent, choose again.
If this page cannot show the number, use the number in your contract if you have a retainer with us, or email [email protected].
Choose what fits best:
- Talk to our incident-response team
A named practice lead replies.
- What to check now
A named practice lead replies.
- Report a vulnerability
- Request a scoped quote for testing
Fixed scope; the quote follows the scoping call.
- Brand impersonation: see Secure Brand, a DigiFort product
A named person arranges it.
- Prepare for a compliance audit
A named practice lead replies.
- Start a scoping call
We call you on the number you give to agree a time; the estimate follows the call.
- Training for your team or yourself
A coordinator replies by email during office hours.
- Talk to us
Every form is read and answered by a named person.